No question is too broad or too niche

Free digital advice from experts for CAST Digital Leads Network members

Ask Your Question

How This Works

  • 1. Tell us what you want to achieve
  • Icon for person
    2. We introduce you to a digital expert
  • Icon for speech
    3. You have a one hour call! (for free)

Our experts have helped digital leads with questions on:

  • Volunteer management systems
  • CRMs, CMS, server administration, HTML/ CSS
  • Data strategy, management, and science
  • Digital strategy and transformation
  • Social media marketing and advertising
  • SEO and search advertising
  • Service design
  • User research, UX design, online learning design
    Assistive technology

Want to help? We are always looking for more volunteers to add to our band of 23 brilliant experts.
Volunteer Your Time

Why Digital Candle exists

46% of charity leaders don't think digital is relevant to them. We want to light a path.

The pandemic increased the urgency to moving services online. We offer a friendly ear to help make that happen.

What charities are saying

"I wanted to thank you for your time last week. It was hugely helpful. My head is still whirring with all of the gems of wisdom and food for thought you shared!"

"He gave lots of insightful advice and talked through his experiences. Also offered further support in terms of sending me further info and being a sounding board."

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FAQs

General

What is Digital Candle?

Digital Candle is a free service for charities who want a one hour call with a digital expert. Charities can get advice on any aspect of digital or digital marketing, from digital strategy to Google Ads and from remote service delivery to social media.

How many people are on Digital Candle?

We've got over 500 experts who have been matched to more than 1,000 people asking digital questions.

Is Digital Candle really free?

Yep, it's really free to ask your question and get advice from an expert. 

‍Who runs Digital Candle?

Digital marketing agency Platypus Digital started Candle, and it is now supported by Catalyst. It is jointly run by the two organisations. Read more about how the project started.

How can I give advice to other charities on Digital Candle?

Just register as an expert on this form, and we'll match you as soon as a charity asks a question that you've got the knowledge to answer.